Typical call: sump failurePower Out, Pump Stopped
A storm knocks out power and the sump stops, and by morning the basement has standing water. The contractor typically pumps out, extracts the carpet, checks the battery backup, and sets a desiccant to dry the bottom plates.
Typical call: finished rec roomThe Rec Room Carpet Is Soaked
After a heavy rain, a homeowner steps onto a rec room carpet that squishes. The contractor typically pulls the pad, makes a flood cut on the drywall, removes wet insulation and dries the framing before anything is rebuilt.
Typical call: storageYears of Storage Boxes on the Floor
A caller has a basement full of cardboard boxes that sat in water for a day. The contractor typically lifts everything off the floor, sorts salvageable items from losses, photographs them for the claim and dries the space behind them.
Typical call: repeat seepageWater Comes Back Every Heavy Rain
A homeowner sees water at the cove joint after every big storm and white efflorescence on the block walls. The contractor typically cleans and dries the area, then suggests a waterproofing or drainage contractor to address hydrostatic pressure.